Extend your Social Media Reach

Here is a list of some of the services provided by Telestar which can help your business have a better footprint on different social media channels like Facebook, Instagram, twitter and more.

Our teams are trained to be professional at all times. We specialize in providing customized support to our clients and offer the following amongst many others:

● Community Management

● Schedule and publish relevant posts on all social media portals

● Monitor and respond to user comments and queries

● Track important social media metrics and trends

● Provide weekly/monthly reports of interactions on social media

● Content Creation

● Write new and trendy content for posting on all social media handles

● Find and create images and videos for social media sharing

● Write content to convey message in 140 characters (twitter feeds)

● Collect information from different departments about services

● Collaborate with the content strategist to create new content

● Check with the legal department for compliance of posts

● Grow targeted networks on all different social media channels

● Social Media Research

● Research on the latest trending topics and posts

● Research complex and escalated situations and their solutions

● Research on new tools and technologies and ways to make services better

● Relationship Building

● Respond to customer queries and build good relations

● Develop, nurture, and maintain relationships with clients

● Understand different cultures and serve customers accordingly

● Build company brand image through friendly interactions